Privacy Policy

Tikkari ("we", "our", or "us") is committed to protecting your privacy and handling personal information in a transparent, fair, and secure way. This Privacy Policy explains what data we collect, why we collect it, how we use it, how long we keep it, and which rights you can exercise in relation to your personal information. This policy applies to our website, mobile-optimized pages, customer support channels, and related promotional communications.

By using our services, creating an account, or interacting with us, you acknowledge that your information may be processed as described in this policy. If you do not agree with the practices outlined below, you should not use our services. We may provide additional privacy notices in connection with specific services, promotions, or country requirements. If there is a conflict between this policy and a service-specific notice, the service-specific notice will apply to that context.

1. Information We Collect

We collect information you provide directly, information generated through your activity, and information obtained from trusted partners. Direct information may include your name, date of birth, address, email, phone number, account credentials, and communication preferences. If required for verification, we may also collect identity documents, payment confirmation records, and proof of residence documents.

Usage and technical information may include device identifiers, browser type, operating system, language settings, IP address, geolocation at city or region level, referral source, pages viewed, links clicked, time spent on pages, session behavior, and interaction with game content. We also collect operational records such as deposits, withdrawals, bonus usage, gameplay activity, account status changes, support tickets, and anti-fraud signals.

In some cases, we receive information from payment providers, analytics tools, marketing partners, and identity verification vendors. We use that information only for legitimate business purposes such as fraud prevention, legal compliance, service security, and customer support quality.

2. Legal Bases for Processing

Where required by law, we process personal data only when a lawful basis exists. These legal bases may include: (a) performance of a contract, such as creating and maintaining your account; (b) compliance with legal obligations, such as anti-money laundering checks, age verification, and record retention; (c) legitimate interests, such as securing our platform, improving product performance, and preventing abuse; and (d) consent, such as for optional marketing communications or non-essential cookies.

When we rely on legitimate interests, we balance those interests against your rights and freedoms. When we rely on consent, you may withdraw consent at any time without affecting processing that occurred before withdrawal.

3. How We Use Personal Data

We use personal data to provide core services, including account registration, authentication, transaction handling, security controls, and technical support. We also use data to personalize user experience, display relevant content, improve game recommendations, and maintain platform reliability.

Additional uses include fraud detection, abuse prevention, risk modeling, dispute handling, service analytics, and legal reporting. We may monitor traffic patterns and account behavior to identify suspicious activity, unauthorized access attempts, bonus abuse, or violations of our terms. We may also use aggregated, non-identifiable data for product analysis, operational planning, and business reporting.

If you opt in, we may use contact details to share promotions, news, feature updates, and service information. You can unsubscribe from marketing at any time through account settings or communication links.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with service providers and partners that help us operate our business, including payment processors, cloud hosting providers, customer support systems, fraud prevention services, analytics providers, communication tools, and compliance vendors. These parties are required to handle personal data confidentially and only for approved purposes.

We may disclose data to regulators, law enforcement, courts, or competent authorities when legally required or when necessary to protect rights, investigate misconduct, enforce terms, or prevent serious harm. We may also share limited data in business transitions such as merger, acquisition, or asset sale, subject to confidentiality obligations.

5. International Transfers

Your data may be processed in countries different from your residence. Where cross-border transfers occur, we apply safeguards as required by applicable law, such as contractual protections, transfer assessments, and security controls designed to provide a comparable level of data protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfill business purposes and legal obligations. Retention periods depend on the data type, account status, legal requirements, dispute risk, and security needs. For example, transaction records and compliance documentation may be retained longer than general usage logs.

When retention periods expire, we delete, anonymize, or securely isolate data in accordance with our internal data lifecycle procedures. Backup systems may retain protected copies for limited periods before final overwrite.

7. Security Measures

We use administrative, technical, and organizational measures to protect personal data, including encryption in transit, access controls, security monitoring, incident response procedures, and vendor due diligence. While we work to secure information, no internet-based system can be guaranteed completely secure. You are responsible for maintaining account credential confidentiality and notifying us immediately if you suspect unauthorized access.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access your data, correct inaccurate information, request deletion, restrict or object to specific processing, request transfer of data, or withdraw consent for optional processing. You may also have the right to file a complaint with a supervisory authority.

To exercise rights, contact support using verified account channels. We may request identity confirmation before fulfilling a request to protect account security and prevent unauthorized disclosures. If we cannot fulfill a request, we will explain the legal reason where required.

9. Minors and Age Restrictions

Our services are intended only for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we learn that underage data has been provided, we will take appropriate steps to suspend access and remove the data as permitted by law.

10. Automated Decision-Making

Certain security and compliance systems may involve automated checks for fraud, risk scoring, or account integrity. These systems help detect suspicious behavior and protect users and platform operations. Where legally required, you may request additional review of decisions that significantly affect you.

11. Third-Party Links and Services

Our website may contain links to third-party sites, game providers, payment channels, or social platforms. We are not responsible for third-party privacy practices. You should review their privacy notices before providing personal information through those services.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The updated version will be posted on this page with a revised "Last updated" date. Material changes may also be communicated through account notifications, website banners, or email where appropriate.

13. Contact and Requests

If you have questions, concerns, or requests related to this Privacy Policy, data handling, or your privacy rights, contact our support team through official channels available on the website. We review requests promptly and respond within timelines required by applicable law.

Last updated: April 21, 2026